Outage in ClickSend

Chat Support Delay Issues

Resolved Minor

February 07, 2025 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We are having issues with our chat platform, we may not be responsive or able to service support immediately. Please bear with us for this short period, we will update our statuspage once this is resolved

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/07/2025 10:16AM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 02/07/2025 08:47AM

We are having issues with our chat platform, we may not be responsive or able to service support immediately.
Please bear with us for this short period, we will update our statuspage once this is resolved

Latest ClickSend outages

Telstra SMS Issue - about 1 month ago

UK Outage/Connection Issues - formerly Dashboard Outage (UK Customers) - 3 months ago

ShortURL Flagged by Microsoft - 4 months ago

Global Network experiencing issues - 4 months ago

We are currently experiencing an incident service affecting SMS & MMS Campaigns functionality. Users may not be able send SMS & MMS campaigns through the dashboard or API. We're also experiencing dashboard issues that is showing the old UI. - 5 months ago

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