Outage in ClickSend

Chat Support Delay Issues

Resolved Minor
February 07, 2025 - Started 9 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are having issues with our chat platform, we may not be responsive or able to service support immediately. Please bear with us for this short period, we will update our statuspage once this is resolved

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 02/07/2025 10:16AM

This incident has been resolved.

INVESTIGATING 9 months ago - at 02/07/2025 08:47AM

We are having issues with our chat platform, we may not be responsive or able to service support immediately.
Please bear with us for this short period, we will update our statuspage once this is resolved

Latest ClickSend outages

We are currently experiencing an incident service affecting SMS & MMS Campaigns functionality. Users may not be able send SMS & MMS campaigns through the dashboard or API. We're also experiencing dashboard issues that is showing the old UI. - 8 days ago
Transactional emails stuck on Queued:WaitSend. - about 1 month ago
Some customers from Belgium could still be facing issues when sending SMS with shared numbers and own numbers - 2 months ago
We are currently experiencing SMS delivery issues for Belgium - 2 months ago
Messages and Website Registration Delay - 3 months ago

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