Outage in ClickSend

Telstra SMS Issue

Resolved Major

February 08, 2026 - Started 1 day ago - Lasted about 3 hours
Official incident page

Incident Report

New messages should now work, previously sent messages will likely be delayed Are you Impacted by signing into ClickSend Dashboard? Workaround: Select the Email Verification option instead of SMS New Customer? Please reach out to our Chat Support or send an email to support@clicksend.com

Components affected

ClickSend Online Dashboard ClickSend SMS

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 02/09/2026 05:47AM

This incident has been resolved, please let us know if you encounter any issues

MONITORING 1 day ago - at 02/09/2026 03:09AM

New messages should now work, previously sent messages will likely be delayed

Are you Impacted by signing into ClickSend Dashboard?
Workaround: Select the Email Verification option instead of SMS

New Customer?
Please reach out to our Chat Support or send an email to support@clicksend.com

INVESTIGATING 1 day ago - at 02/09/2026 02:23AM

New messages should now work, previously sent messages will likely be delayed

Are you Impacted by signing into ClickSend Dashboard?
Workaround: Select the Email Verification option instead of SMS

New Customer?
Please reach out to our Chat Support or send an email to support@clicksend.com

Latest ClickSend outages

UK Outage/Connection Issues - formerly Dashboard Outage (UK Customers) - 2 months ago

ShortURL Flagged by Microsoft - 3 months ago

Global Network experiencing issues - 3 months ago

We are currently experiencing an incident service affecting SMS & MMS Campaigns functionality. Users may not be able send SMS & MMS campaigns through the dashboard or API. We're also experiencing dashboard issues that is showing the old UI. - 4 months ago

Transactional emails stuck on Queued:WaitSend. - 5 months ago

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