Outage in ClickSend

Network Issue in Australia (Telstra)

Resolved Minor

July 07, 2026 - Started 16 days ago - Lasted 2 days
Official incident page

Incident Report

We are currently observing delivery issues in Australia - Telstra Telstra has issued the following statement regarding the outage: "We’re looking into an issue affecting some mobile calls and data connections. If you’re having trouble connecting at first, try again as it may work on a retry. We’re on it and will share an update as soon as it’s fixed. Thanks for bearing with us." We are closely monitoring the situation on our end and will provide another update as soon as Telstra resolves the issue.

Components affected

ClickSend SMS ClickSend MMS

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Latest Updates ( sorted recent to last )

RESOLVED 14 days ago - at 07/09/2026 11:58PM

This incident has been resolved.

INVESTIGATING 15 days ago - at 07/09/2026 12:52AM

We are continuing to investigate this issue.

INVESTIGATING 16 days ago - at 07/08/2026 08:02AM

We are continuing to investigate this issue.

INVESTIGATING 16 days ago - at 07/08/2026 02:00AM

We are currently observing delivery issues in Australia - Telstra

Telstra has issued the following statement regarding the outage: "We’re looking into an issue affecting some mobile calls and data connections. If you’re having trouble connecting at first, try again as it may work on a retry. We’re on it and will share an update as soon as it’s fixed. Thanks for bearing with us."

We are closely monitoring the situation on our end and will provide another update as soon as Telstra resolves the issue.

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