Outage in ClickSend
EU Posts Delayed – Essential Maintenance
Resolved MinorIncident Report
Our vendor in the EU region is currently performing essential maintenance, which is causing delays to postal services in the region.
All ClickSend systems are operating normally, and any letters/postcards submitted by customers have been successfully received and are securely held within our system. However, there may be a delay in forwarding these to our EU vendor while the maintenance is ongoing.
We are monitoring the situation and will provide further updates as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 09/09/2026 05:28AM
This incident has been resolved.
INVESTIGATING
16 days ago - at 09/07/2026 12:36AM
Our teams are actively working with the vendor to return the service safely to operation. We apologise for the continued disruption and appreciate your patience while this work continues.
We will provide a further update as soon as more information is available.
INVESTIGATING
19 days ago - at 09/04/2026 02:27AM
We are continuing to investigate this issue.
INVESTIGATING
20 days ago - at 09/03/2026 01:34AM
We are continuing to investigate this issue.
INVESTIGATING
20 days ago - at 09/03/2026 01:24AM
Our vendor in the EU region is currently performing essential maintenance, which is causing delays to postal services in the region.
All ClickSend systems are operating normally, and any letters/postcards submitted by customers have been successfully received and are securely held within our system. However, there may be a delay in forwarding these to our EU vendor while the maintenance is ongoing.
We are monitoring the situation and will provide further updates as they become available.
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