Outage in Cloudinary

High background processing latencies for async uploads

Resolved Minor
February 20, 2024 - Started 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Some of our customers may experience delays with async uploads. The issue started at ~ 12:00 UTC 19-02-2024, we’ve identified the issue and are working on a fix. We will provide further updates soon.
Components affected
Cloudinary Digital Asset Management (DAM) Cloudinary Third-Party - Add-ons Cloudinary Upload API - AP Cloudinary Upload API - US Cloudinary Upload API - EU
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/20/2024 12:51PM

The issue is resolved.

MONITORING 2 months ago - at 02/20/2024 12:03PM

We identified the issue, there were just a few customers who were affected.
We are currently monitoring.

IDENTIFIED 2 months ago - at 02/20/2024 08:40AM

Some of our customers may experience delays with async uploads. The issue started at ~ 12:00 UTC 19-02-2024, we’ve identified the issue and are working on a fix. We will provide further updates soon.

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