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Resolved Sudden timeouts today between 11:35-11:42 (UTC) affecting several main flows.
We are investigating the details of a performance issue that occurred earlier today. The issue has already been resolved and all systems are currently operational, but the scope is not yet confirmed - we will provide additional details as we have them
Resolved Cloudinary AI Background Removal add-on degraded performance
Users may encounter delays in processing requests for Cloudinary AI background removal add-on since around 12:15 UTC. We are working on this issue with priority.
Resolved Google AI Video Transcription add-on is currently down
The team is investigating with priority and we will be sharing more updates soon.
Resolved Third-party service issues causing reduced delivery of emails from Cloudinary
Due to an ongoing incident with an infrastructure service provider used by some services that we integrate with, customers may see reduced performance or partial availability of features which rely on those integrations Cloudinary's services are not directly affected by this incident, but Cloudinary customers may be affected by delayed or failing delivery of email messages sent by our systems using a third-party service provider. This may affect the ability to sign up for a new Cloudinary account, to receive password resets, or receive automatic notices related to invoices and receipts, etc. We'll continue to monitor the situation and will provide updates if we identify other features or parts of our service which are affected.
Resolved Issue with Media Editor & Video Gen / Slide Show
We are currently experiencing issue with Media Editor & Video Generation / Slide show and currently being investigated
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