Is Cloudinary down?
Cloudinary current official status is Up and running
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Cloudinary Latest Stats, Incidents, and Reports
- 1
- Incidents in the last 7 days
- 2
- Incidents in the last 30 days
- Reports in the last 12 hours
Resolved Sudden timeouts today between 11:35-11:42 (UTC) affecting several main flows.
We are investigating the details of a performance issue that occurred earlier today. The issue has already been resolved and all systems are currently operational, but the scope is not yet confirmed - we will provide additional details as we have them
Resolved Cloudinary AI Background Removal add-on degraded performance
Users may encounter delays in processing requests for Cloudinary AI background removal add-on since around 12:15 UTC. We are working on this issue with priority.
Resolved Google AI Video Transcription add-on is currently down
The team is investigating with priority and we will be sharing more updates soon.
Resolved Third-party service issues causing reduced delivery of emails from Cloudinary
Due to an ongoing incident with an infrastructure service provider used by some services that we integrate with, customers may see reduced performance or partial availability of features which rely on those integrations Cloudinary's services are not directly affected by this incident, but Cloudinary customers may be affected by delayed or failing delivery of email messages sent by our systems using a third-party service provider. This may affect the ability to sign up for a new Cloudinary account, to receive password resets, or receive automatic notices related to invoices and receipts, etc. We'll continue to monitor the situation and will provide updates if we identify other features or parts of our service which are affected.
Resolved Issue with Media Editor & Video Gen / Slide Show
We are currently experiencing issue with Media Editor & Video Generation / Slide show and currently being investigated
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FAQ
- Is Cloudinary down?
- Cloudinary seems to be up and running. We're updating the status regularly.
- I'm having issues with Cloudinary, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- How can I be notified when Cloudinary is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when Cloudinary has issues.
- Why IsDown?
- We want to keep you updated on the status of the services that impact your company. You get a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service.
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- You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
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- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- You are missing one of the services I use. Can you add it?
- Sure thing! Just contact us, and we'll add it ASAP. Some services are more straightforward to add than others, but we're going to work to find the best solution.
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