Outage in Cloudinary

Admins Unable to Create New Users

Resolved Minor
June 30, 2025 - Started 4 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are aware of an issue preventing users with the “Admin” role from creating new users. We are currently working on a fix and will provide updates as we learn more.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/30/2025 08:37PM

This incident has been resolved.

MONITORING 4 months ago - at 06/30/2025 05:31PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 06/30/2025 02:21PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 06/30/2025 02:20PM

We are aware of an issue preventing users with the “Admin” role from creating new users. We are currently working on a fix and will provide updates as we learn more.

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