Outage in Cloudinary

Management of API credentials is currently experiencing issues

Resolved Major

March 24, 2026 - Started 5 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Cloudinary experienced a major incident affecting the Management Console's ability to display and create API secrets, lasting 2.8 hours. While existing API credentials continued to function normally, customers were unable to view or generate new API secrets through the console. The issue was resolved after the team rolled out a fix and confirmed all services were functioning normally.

We want to inform you that starting 16:23 UTC, we're investigating issues affecting our customers relating to displaying/creating API secrets in the Management Console. The usage of API credentials is functioning as intended. Our team is actively investigating the issue to identify the root cause and implement a resolution.

Components affected

Cloudinary Management Console

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 03/24/2026 07:35PM

We confirm that the update rolled out today has fixed the issue.

MONITORING 5 days ago - at 03/24/2026 06:18PM

We have rolled out a fix on recent issue on displaying/creating API secrets in the Management Console and currently monitoring our system. All services appear to functioning normally.

INVESTIGATING 5 days ago - at 03/24/2026 04:51PM

We want to inform you that starting 16:23 UTC, we're investigating issues affecting our customers relating to displaying/creating API secrets in the Management Console. The usage of API credentials is functioning as intended.

Our team is actively investigating the issue to identify the root cause and implement a resolution.

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