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Outage in Cloudinary

Issues with MediaFlows Event Triggers

Resolved Minor
March 11, 2026 - Started 2 days ago - Lasted about 15 hours
Official incident page

Incident Report

Summary AI Generated

Cloudinary experienced an issue with MediaFlows where event-based triggers failed to execute as expected, preventing certain MediaFlows from running when triggered by events such as metadata updates. The problem affected MediaFlows functionality for 15.1 hours before being resolved. The engineering team restored normal operation and confirmed all services were functioning properly after a monitoring period.

We want to inform you that we have identified an issue affecting MediaFlows where some event-based triggers may not execute as expected. As a result, certain MediaFlows may not run when triggered by events such as metadata updates. Our engineering team is working to restore normal operation, and we will provide further updates shortly.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 03/12/2026 09:23AM

The recent issue impacting MediaFlows, where some event-based triggers did not execute as expected, has been resolved. All services are now operating normally.

MONITORING 1 day ago - at 03/11/2026 08:36PM

We have resolved the issues and are monitoring.

INVESTIGATING 2 days ago - at 03/11/2026 06:19PM

We want to inform you that we have identified an issue affecting MediaFlows where some event-based triggers may not execute as expected. As a result, certain MediaFlows may not run when triggered by events such as metadata updates. Our engineering team is working to restore normal operation, and we will provide further updates shortly.

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