Outage in Cloudinary

Webhook Notification Delivery Delays

Resolved Minor

July 03, 2025 - Started 10 months ago - Lasted about 23 hours
Official incident page

Incident Report

We are currently experiencing delays in our webhook notification delivery system. Customers may observe that webhook events are delivered later than expected. Our engineering team is actively investigating the root cause and working to restore normal delivery speeds. We will provide updates as more information becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 07/04/2025 08:52AM

After several hours of further monitoring, we've confirmed that webhooks notification queues have remained stable and new notifications are being processed as expected.

MONITORING 10 months ago - at 07/03/2025 04:52PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 07/03/2025 02:51PM

We are aware that webhook notifications aren't being received and are investigating it.

MONITORING 10 months ago - at 07/03/2025 11:55AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 07/03/2025 10:37AM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 07/03/2025 10:13AM

We are currently experiencing delays in our webhook notification delivery system. Customers may observe that webhook events are delivered later than expected.

Our engineering team is actively investigating the root cause and working to restore normal delivery speeds. We will provide updates as more information becomes available.

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