Outage in CM.com

Degraded performance - Platform Apps

Resolved Minor
January 27, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/27/2023 01:13PM

This incident has been resolved.

MONITORING over 2 years ago - at 01/27/2023 11:29AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 01/27/2023 11:25AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 01/27/2023 11:24AM

We have identified issues on certain nodes within one of our data centers, which may have resulted in degraded performance. Rest assured, we are actively working on a solution to resolve this matter.

INVESTIGATING over 2 years ago - at 01/27/2023 11:16AM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 01/27/2023 11:06AM

At this moment you might experience some degraded performance while using our Platform Apps, Voice API's and
Messaging SMPP servers: smpp183.messaging.cm.com / smpp180.messaging.cm.com. We are investigating this issue

INVESTIGATING over 2 years ago - at 01/27/2023 10:47AM

We are currently investigating this issue.

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