Outage in Codat

Plaid Integration: Historical bank transactions unable to be fetched for newly linked companies

Resolved Minor
September 02, 2022 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating an issue whereby data requested from Plaid is not reaching our environment. This is only affecting the bank transactions data type.
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 09/02/2022 06:10PM

We have implemented a fix in Production.

Affected users should now notice that data for both the banking-transactions and bankTransactions data types is now syncing successfully.

Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.

INVESTIGATING over 1 year ago - at 09/02/2022 03:57PM

We believe we have identified the root cause and our working with our Data Partner to resolve the issue.

INVESTIGATING over 1 year ago - at 09/02/2022 02:05PM

We are currently investigating an issue whereby data requested from Plaid is not reaching our environment. This is only affecting the bank transactions data type.

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