Resolved Xero - Users unable to Link
We are currently investigating an issue that is affecting users trying to link companies to Xero, in both UAT and Production. The next update will be provided no later than 12.45 BST.
Resolved Codat Xero - UAT Only
We have identified an issue causing a problem with linking and syncing between Codat Xero, affecting UAT only. Our engineers are investigating and we will post an update shortly.
Resolved Portal and API Outage
We are investigating an issue that is currently causing Codat to be unavailable for users in some locations. We will post an update as soon as we have more information.
Resolved FreshBooks - Errors during Linking and Syncing
We have identified an issue that is preventing customers from completing new links between Codat and FreshBooks, and causing syncs for previously linked companies to fail. We are investigating, and will provide an update no later than 12.30 BST
Resolved Codat availability issues in Production
We have identified a database issue that is causing requests to the Codat API in production to fail. This is also causing the Codat portal, and Link, to be unavailable / not load correctly. Our engineers are currently working on a fix to restore service. We will provide a next update no later than 17.30 BST
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