Intermittent API latency and failing with 5xx errors

The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability.

All users previously affected should be able to make API calls without disruption.

If you are still affected by this issue, please contact support@codat.io

We are continuing to monitor for any further issues.

We have implemented a fix and affected users should no longer be experiencing any errors or latency.

Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.

We are actively investigating an issue with increased API latency and time outs.

Affected users may notice that a small number of their operations failing with a 5xx error message.

This incident will be updated as soon as we have identified the issue, and no later than 15:30