Outage in Codat

Intermittent API latency and failing with 5xx errors

Minor
November 06, 2025 - Started about 8 hours ago
Official incident page

Incident Report

We are actively investigating an issue with increased API latency and time outs. Affected users may notice that a small number of their operations failing with a 5xx error message. This incident will be updated as soon as we have identified the issue, and no later than 15:30
Components affected
Codat API - Production

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Latest Updates ( sorted recent to last )
MONITORING about 5 hours ago - at 11/06/2025 06:06PM

We are continuing to monitor for any further issues.

MONITORING about 6 hours ago - at 11/06/2025 04:30PM

We have implemented a fix and affected users should no longer be experiencing any errors or latency.

Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.

INVESTIGATING about 8 hours ago - at 11/06/2025 02:29PM

We are actively investigating an issue with increased API latency and time outs.

Affected users may notice that a small number of their operations failing with a 5xx error message.

This incident will be updated as soon as we have identified the issue, and no later than 15:30

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