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Minor Incident Terra LUNA
The Terra (LUNA) blockchain is experiencing network disruption and emergency maintenance. All Terra (LUNA) trading (BUYS and SELLS) are suspended immediately by Coinberry. Customer existing balances are not impacted. We will continue to keep a close eye on the situation and keep our users informed. During this period, we appreciate your patience and understanding. Please do not hesitate to contact our support staff if you want assistance.
Resolved Minor Android App Upgrade to ver. 1.20.15 or higher Required
We've identified that users running Android 1.20.14 or earlier are not longer able to access our platform. Android users please upgrade your application to 1.20.15 or higher. https://play.google.com/store/apps/details?id=com.coinberry_mobile&hl=en_US&gl=US
Resolved Minor High volume of activity due to XRP delisting
We are experiencing a high volume of orders resulting in some users being subject to slow response from the mobile app or website. Funding, trading and withdrawals orders are being processes in the order they were placed. This is not a security matter and your funds are safe. If you experience this error, please wait 10 minutes and try logging in again. An update will be posted in 3 hours.
Resolved Minor Withdrawals currently paused due to system maintenance.
Crypto and fiat withdrawals are currently paused due to system maintenance. We expect all withdrawals to resume later today. The next update will be provided at 5pm EST.
Resolved Minor Degraded Performance of Crypto and Fiat withdrawals
Fiat and Crypto withdrawals are partially degraded while we address a service issue. We understand that financial inconveniences can be frustrating and we apologize for the inconvenience. We want our investors to be assured that their accounts are secure. Please monitor for further updates.
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