Outage in CometChat

Issues with API/WebSockets

Resolved Major
July 28, 2022 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Need to monitor CometChat outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including CometChat, and never miss an outage again.
Start Free Trial

Outage Details

Our Engineering team is investigating an issue with our API/WebSockets. During this time, there could be several minutes of packet loss while we shift traffic between redundant devices. There may be additional event processing delays during this period. We apologize for the inconvenience and will share an update once we have more information.
Components affected
CometChat Rest API (US)
Latest Updates ( sorted recent to last )
IDENTIFIED over 1 year ago - at 07/28/2022 06:07PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 07/28/2022 05:35PM

Our Engineering team is investigating an issue with our API/WebSockets. During this time, there could be several minutes of packet loss while we shift traffic between redundant devices. There may be additional event processing delays during this period. We apologize for the inconvenience and will share an update once we have more information.

Latest CometChat outages

Issues with WebSockets - 10 months ago
Partial Service Disruption - 11 months ago
Issues with WebSockets v2 US - over 1 year ago

The easiest way to monitor CometChat and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime