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This incident has been resolved.
We have corrected the issue and Historical is now up to date. Real-Time metrics are improving, but are not yet recovered. We are monitoring this and will update once it is recovered
To our Valued Customers:
Conviva Operations is aware of ongoing interruptions to our production services and is currently investigating towards a resolution.
Areas affected include: ECO
For further information please see Conviva Status Page
Best regards,
Conviva Support Services
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