Outage in Countingup
Provider outage
Resolved Major
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Outage Details
Components affected
Countingup 📥 Inbound account transfers Countingup 📤 Outbound account transfers Countingup 🎉 New account sign up Countingup 📱 appLatest Updates ( sorted recent to last )
This incident has been resolved.
We are continuing to investigate this issue.
One of our providers is experiencing technical difficulties, this is affecting:
- Inbound and outbound transfers
- New account sign up
- Card related features (activate, freeze/thaw, get PIN) in the Countingup app
- Display of new transactions in the Countingup app will be delayed
Other Countingup app features are not impacted.
We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.
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