Outage in Crypto.com

Crypto.com app Withdrawal Issue Impacting Android Customers to External / Defi Wallet

Resolved Minor
April 06, 2024 - Started 27 days ago - Lasted 1 day
Official incident page

IsDown continuously monitors the Crypto.com status page and multiple sources to provide up-to-date information. Check back with us for the latest Crypto.com uptime status.

Outage Details

We are aware of a current issue impacting Android Crypto.com App (v 3.183.20) customers on crypto withdrawals to External / Defi Wallet. We are working diligently on a fix. For impacted customers, please attempt to turn off passcode when opening the app as a workaround. We shall provide an updates asap. Thank you very much for your attention and patience.
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 04/08/2024 01:02AM

This issue is resolved. Please update your Crypto.com app to the latest version. Thank you very much for your attention and patience in this.

MONITORING 26 days ago - at 04/06/2024 08:10PM

Hotfix for Android Crypto.com App (v.3.183.21) released to all countries' Play Store. Please update your app to this version if you are impacted by this issue.

IDENTIFIED 27 days ago - at 04/06/2024 10:02AM

We are aware of a current issue impacting Android Crypto.com App (v 3.183.20) customers on crypto withdrawals to External / Defi Wallet. We are working diligently on a fix. For impacted customers, please attempt to turn off passcode when opening the app as a workaround. We shall provide an updates asap. Thank you very much for your attention and patience.

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