Ongoing Incident Some Cryptocurrency Deposits/Withdrawals Delayed.
RSR deposits/withdrawals are delayed. PYR deposits/withdrawals are delayed. QUICK withdrawals are delayed. KAVA deposits/withdrawals are delayed. We are...
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Resolved BRL Fiat Wallet Issue
We are currently experiencing service outage on Brazilian Real fiat wallet and investigating on the matter.
Resolved NFT - some platform functions experiencing degraded performance
Due to delays and congestion for on-chain transactions, users may experience degraded performance when minting, transferring, or attempting to list NFTs. The relevant teams are working urgently to resolve as soon as possible. Thank you for your patience.
Resolved Withdrawal Whitelisting - Temporarily Paused
Withdrawal whitelisting is temporarily paused, but withdrawals are still enabled. We appreciate your patience and will work on unpausing whitelisting as soon as possible. Thank you.
Resolved 2FA Issues (Setup, OTP Validation) on App and Exchange
We are aware of 2FA issues during either setup or OTP validation when checking user inputs. Users are advised to keep trying, as the issue is intermittent. We appreciate your patience and are working on resolving this as soon as possible.
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