ubank is operational
Updated
Monitoring ubank since October 2022. Learn more
Monitoring
6 components
Total Incidents in 2025
1 incident
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Uys
3 days agoCannot log in. Keeps saying "Please update your app" even though my app is up to date.
Randi
3 days agocan not login to the app. Keep displaying update app. I updated the app and still getting the error message.
Ariana
4 days agoI cannot login in via app
Lili
6 days agoUnable to login either the phone app or online
Colin
16 days agoFunds not arrived from ANZ
andrew
19 days agoApp not allowing log in - no error msg just sitting on "just a sec" screen
Justin
22 days agoI've been trying to log in to my internet banking for hours and it keeps saying something went wrong please try again I've tried multiple ways of logging in and it still says the same thing
Sharon
22 days agoOnline can't log in saying error
Christine
23 days agoI just get a message that "something has gone wrong" when I enter my password.
Jenny
27 days agoMy osko payment to nab account from ubank hasn’t gone through
Patrick
29 days agoNot receiving SMS code to login Tried many times on phone app and desktop
J
30 days agonot receiving SMS with code to log in
Thad
about 1 month agoTransferred but didn’t receive the money
Anita
about 1 month agoPayid cannot use as normal just glitches out and says PayID user not found - super frustrating
Anon
about 1 month agoNo security code provided at log in
Eloise
2 months agoApp not loading just glitching out
Matt
2 months agoCan't receive money transfer from my bank to ubank
TAIMOOR
2 months agoThe payemant has been deducted from my acc and has not reached the other account txn id 329938778395
Gordon
2 months agoCan't acees my accounts cause I didn't do my id verification now that I have done it still can access them so wrong
Heidi
2 months agoCard has money on it, is declining
Gordon
2 months agoI can't log into my accounts thro the app
Christopher
2 months agoMy ubank app won’t load, password is fine, screen is stuck on the loading shield screen.
Wendy
2 months agoOpen app to sign in and the screen comes up.with enter code but haven't even logged in. Press resend & app takes me to the internet to login in successfully but not through the app
indigo
3 months agowon’t let me view my card on the app
Beck
3 months agoRegular payments from account failing Won’t accept payments from I bank at all
mike
3 months agocan't transfer between accounts
Peta
3 months agoWon’t let me log in or deposit into my account
Peter
3 months agoTried transferring money from.ubank and it won't allow it
Peter
3 months agoTrying to deposit money into bank from my ANZ account... keeps coming back to ANZ and not appearing in ubank
Sue
3 months agoCan not log in. Msg 'Logging you in securely' goes on for minutes each time I try.
Jay
3 months agoCan't get in the app just saying there's a problem
Fiona
3 months agoApp not loading: will only work on safari
Emmanuel
4 months agoCan’t see non of my account
D
4 months agoApp’s not loading my accounts
James
4 months agoCannot view accounts when logged into online banking
jordyn
4 months agoevery time i try to look at my accounts it keeps telling me it’s unable to load. i thought it was bc of the optus issue in my area but after connecting to the wifi it keeps giving me the same issue and the wifi is working fine
Daniel
4 months agoMobile app and website banking seems to be down
Nikki
4 months agoNot transferring to another bank
Julie
4 months agoDesktop Login screen has been really wierd for several days. Today, the login screen is blank. Getting just a little bit sick of trying to do my online banking...
Dan
4 months agoCannot get to login screen. Hangs when I click on Log In.
Aj
4 months agoWebsite log on still not working today. Not working yesterday too.
J
4 months agoNot able to access log in page
Kiayla
4 months agoThe websites not working I can’t log into my bank
Reena
4 months agoTrying to add a new payee but the sms verification code is not coming through
Dave
4 months agoCan't add pay id to make payment
Susan
4 months agoUnable to login to online banking.
Joseph
4 months agoUnable to login, after entering password (correctly or incorrectly), you can hit the login button but it does nothing. It doesn't take you to your account or even respond by saying the password is incorrect etc. Hitting Enter also does nothing
Chris
4 months agoUnable to log in - tried Firefox, Chrome, phone
Collette
5 months agoubank app The app is not activating. It’s an enlarged frozen screen of the app
Doug
5 months agoubank app I can't log in. It won't load.
Jose
5 months agouBank stuck on Loging in page for 2 days now.
Hannah
5 months agoError message unable to log in with face if or pin
Kimberley
5 months agoOsko payments aren’t working
Ryan
5 months agoIt’s not letting me log on atall saying I’ve done to many long on attempts but I haven’t?
Corey
6 months agoApp not working on any device.
Janet
6 months agoUnable to log on- times our
Anon
6 months agoOnce again the app just won’t log in?!! Seriously!
Benjamin
6 months agoSince few days I cannot login into ubank. The app opened but I try to click on log in but no success.
Nick
6 months agoApp hangs on "logging you in securely" screen and doesn't progress.
John
6 months agoCan’t login …….front screen does not accept input
IsDown has tracked 60 incidents since started monitoring ubank status in October 2022.
16 days ago · lasted about 12 hours
We're experiencing an issue with card display in the app and are working hard to fix it ASAP. Please know, you can still use your digital and physical card as normal. More details
8 months ago · lasted 39 minutes
Payments made from ubank using PayID and Osko are unavailable right now. We are working to resolve the issue and will update this page the second it's fixed. All other payment methods, including transfers between your accounts, BPAY, card purchase... More details
8 months ago · lasted 22 minutes
Card payments are unavailable right now You won’t be able to use your debit card and digital wallet but you can still pay someone and transfer money using our app. We’ll update this page the second our card payments are fixed. More details
We've tracked and collected 60 incidents since started monitoring ubank status
Number of Incidents
1 issues
Last incident
16 days ago
ubank isn't down. You can check ubank status and incident details on the top of the page. IsDown continuously monitors ubank official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ubank is currently operational. You can check ubank status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ubank being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ubank official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ubank last outage was on January 23, 2025 with the title "Card Management Unavailable"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.