Check if Pearson is down, recent outages, user-reported issues, and outages map.
Pearson is working normally
Last checked from Pearson's status page a few minutes ago
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 37 incidents since started monitoring Pearson status in June 2024. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
12 days ago · lasted 34 minutes
[In progress] We're getting customer reports that they are experiencing slowness when creating accounts. We are working to restore services and will update you in 60 minutes.
2 months ago · lasted about 1 hour
We are investigating an issue with StatCrunch, as a result, customers may see an error message when attempting to log in or access the content. We will update you in the next 60 minutes with more information.
3 months ago · lasted about 6 hours
Some customers are reporting that they cannot access test platforms. We are working to restore services and will update you in 60 minutes.
We've tracked and collected 37 incidents since started monitoring Pearson status
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destiny
Can't click on my assignments and continued to be logged out.
Juliette
Cannot update payment method or purchase additional assessments.
Danielle
Error message when logging in reference #30.481a1202.1749458833.156bb094
Anita
it is saying can't connect but wifi is working.
Isaiah
Every time I try to sign into pearson an error message pops up.
Cheyenne
Getting error when trying to log into mylab
Lindsey
Pearson is very slow and gave an error message saying content is not available.
Daniel
When trying to open mylab an error message appears
Nick
Unable to access MyLab or textbook. Please last another 6 hours so my online exam gets cancelled
michelle
not able to login in or see webpage
Nina
etext link from canvas wont work.
Daniel
I cannot access my mylab math course and certain websites relating to pearson I cannot open either.
patrick
504 gateway timeout error. site doesnt load
Parker
Pearson My Lab is down. won't load website
Alaina
When attempting to access mylab there is an error message.
Santiago
Website just won't load, it says error both when trying to access from canvas and also from web search
Gina
Can't access their page.
Carly
504 errors nothing loading
Vince
website gateway unavailable
Ian
Our centre can't get past login. It says Failure.
Gabrielle
I was doing my assignment and it logged me out, and everytime I try to go back into course content on pearson, it says that Sorry, we could not complete your request. An unknown server error has occurred. Please try again.
Paul
Can't login to course, gives error
jack
works on my computer but the app on my phone is not loading
Brandon
My eTextbook is not opening
aaron
wont load anything just blank screen, when it does load it just times out when clicking on something.
Nico
Mastering is extremely slow and crashing.
Austin
laggy and experiencing crashes
Matthew
As I was attempting to complete an assignment in mastering genetics, an error has occurred message has appeared with the phrase Sorry, an error has occurred. Please clarify how I can resolve this issue efficiently.
Josh
Won't let me log in and when I did, was immediately slow and crashing constantly
Evan
Blank Course Home, and Grades screen.
Jonah
Person is down just kicked me out of my assignment
anonymous
cannot load into the website after following links through blackboard
holly
can't access course material for pearson through canvas
joshua
Wont let me in any of my Pearson material
Maddi
504 error from Blackboard
Marissa
Keep getting a 502 or 504 time out
Bella
Yes, and I’m trying to go to office hour, but I can’t even use the examples. Digital textbooks should have never been a thing if it’s this big of a problem
Shawna
I'm getting 504 gateway timeout message
christine
No student data available. Students cannot test.
Aaron
Login works, but no data.
Pandy
No winter benchmarks will show up on the teacher or student end.
Gayle
No Winter '25 scores or assessments are showing (no results found).
Jayden
Every time I try and open Pearson I get 504 Bad Gateway.
Gary
504 gateway error when trying to login
Camille
the website says "504 Gateway Time-Out" each time I attempt to log in
J
the website is not loading at all.
Heather
Not working, it is just showing a blank screen. Hard to give tests online when it doesn't work
Stay Ahead of Pearson Outages
IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.
Services commonly monitored together with Pearson
Pearson isn't down. You can check Pearson status and incident details on the top of the page. IsDown continuously monitors Pearson official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Pearson is currently operational. You can check Pearson status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Pearson being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Pearson official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Pearson last outage was on August 25, 2025 with the title "Degraded Account Registration Performance"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Pearson and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Pearson with maximum flexibility
IsDown monitors Pearson for major outages. A major outage is when Pearson experiences a critical issue that severely affects one or more services/regions. When Pearson marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Pearson status page for minor outages. A minor outage is when Pearson experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Pearson status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Pearson and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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