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Outage in Pearson

Access to Edexcel Online, Gateway and Results Plus has been restored

Resolved Minor
May 21, 2026 - Started 3 days ago - Lasted about 1 hour

Incident Report

Summary AI Generated

Pearson experienced a service outage affecting Edexcel Online, Gateway and Results Plus platforms, with customers reporting they were unable to access these services. The incident lasted approximately 1.1 hours before access was restored. The company worked to resolve the issue and provided regular updates to users during the outage.

[In progress]
We're getting customer reports that they are unable to access Edexcel Online, Gateway and Results Plus. We are working to restore services and will update you in 60 minutes.

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3 days ago - at 05/21/2026 07:17AM

[In progress]


We're getting customer reports that they are unable to access Edexcel Online, Gateway and Results Plus. We are working to restore services and will update you in 60 minutes.

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