Outage in Pearson
Resolved: Pearson English Portal, MyEnglishLab and Pearson English Portal.
Resolved Minor
July 30, 2026 - Started 8 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Pearson experienced an issue preventing users from redeeming access codes across MyEnglishLab (MEL), Pearson English Portal (PEP), and Pearson English Connect (PEC). The incident affected the English Language Learning platform components and lasted approximately one hour. Services were restored and the incident was resolved.
[In progress]
We're getting customer reports that they cannot redeem access codes for MyEnglishLab (MEL), Pearson English Portal (PEP) and Pearson English Connect (PEC). We are working to restore services and will update you in 60 minutes.
We're getting customer reports that they cannot redeem access codes for MyEnglishLab (MEL), Pearson English Portal (PEP) and Pearson English Connect (PEC). We are working to restore services and will update you in 60 minutes.
Components affected
Pearson English Language Learning Pearson MyEnglishLab (MEL) Pearson English Connect (PEC) Pearson English Portal (PEP)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
8 days ago - at 07/30/2026 08:17AM
[In progress]
We're getting customer reports that they cannot redeem access codes for MyEnglishLab (MEL), Pearson English Portal (PEP) and Pearson English Connect (PEC). We are working to restore services and will update you in 60 minutes.
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