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Outage in Crypto.com

Crypto.com Wallet balance display issues not including Exchange

Resolved Minor
October 06, 2026 - Started 3 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Crypto.com experienced a display issue lasting approximately 1.1 hours where the main wallet balance was not reflecting funds held in the Crypto.com Exchange. No funds were at risk — the issue was purely visual. The incident was resolved within the same day.

We are aware of a display issue where the Main Crypto.com Wallet is not including the balance from the Crypto.com Exchange. Our team is actively working on a fix. Please rest assured that your Exchange funds are safe.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/06/2026 10:52AM

This incident has been resolved.

INVESTIGATING 3 days ago - at 10/06/2026 09:48AM

We are aware of a display issue where the Main Crypto.com Wallet is not including the balance from the Crypto.com Exchange. Our team is actively working on a fix. Please rest assured that your Exchange funds are safe.

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