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Outage in Crypto.com

Crypto.com Android Main App Users unable to login after logged out

Resolved Minor
September 30, 2026 - Started 2 days ago - Lasted about 15 hours
Official incident page

Incident Report

Summary AI Generated

Android users on the latest version of the Crypto.com app were unable to log in after being logged out, with the issue lasting approximately 15 hours. Affected users were directed to access their accounts via web.crypto.com as a temporary workaround. The incident was resolved on October 1, 2026.

We are aware that some users are currently unable to log in to the Crypto.com App on the latest Android version. Our team is actively investigating the issue. In the meantime, please use your device's browser to log in at web.crypto.com as a temporary workaround. We apologize for any inconvenience caused.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/01/2026 07:03AM

This incident has been resolved.

INVESTIGATING 2 days ago - at 09/30/2026 04:14PM

We are aware that some users are currently unable to log in to the Crypto.com App on the latest Android version. Our team is actively investigating the issue. In the meantime, please use your device's browser to log in at web.crypto.com as a temporary workaround. We apologize for any inconvenience caused.

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