Outage in Crypto.com
Crypto.com Android Main App Users unable to login after logged out
Resolved MinorIncident Report
Summary AI Generated
Some users on the latest Android version were unable to log in to the Crypto.com mobile app after being logged out. During the 2.8-hour incident, affected users were directed to use web.crypto.com via their device browser as a workaround. The issue was resolved without further details on the root cause.
We are aware that some users are currently unable to log in to the Crypto.com App on the latest Android version. Our team is actively investigating the issue. In the meantime, please use your device's browser to log in at web.crypto.com as a temporary workaround. We apologize for any inconvenience caused.
Latest Updates ( sorted recent to last )
RESOLVED
about 20 hours ago - at 10/04/2026 08:16PM
This incident has been resolved.
INVESTIGATING
about 23 hours ago - at 10/04/2026 05:28PM
We are continuing to investigate this issue.
INVESTIGATING
about 23 hours ago - at 10/04/2026 05:28PM
We are aware that some users are currently unable to log in to the Crypto.com App on the latest Android version. Our team is actively investigating the issue. In the meantime, please use your device's browser to log in at web.crypto.com as a temporary workaround. We apologize for any inconvenience caused.
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