Is Cytracom Down?

Cytracom status is operational

IsDown is monitoring Cytracom's official status page in real time.

Stats for Cytracom official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

108 days

Users reports for Cytracom in the last 12 hours

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Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Cytracom.

Monitor and keep track of Cytracom's current and past outages

Major · 4 months ago · lasted about 8 hours

O365 Integration Outage

We are currently experiencing an outage with the O365 integration. During this outage, any new contacts created or changes made to existing contacts in O365 will not display in Cytracom Desktop. The issue is being investigated. Please check back for updates.

Major · 4 months ago · lasted about 1 hour

ControlOne US-Central-1 Production Routing Services Outage

We have identified an issue causing the US-Central-1 region to go offline. Bridges with a fail-open configuration will continue to operate with limited access to external connectors. Agent users in this region will be unable to connect at this time.

Minor · 4 months ago · lasted about 4 hours

ControlOne Statistics Dashboard and Session Reporting processing delay

We have an identified an issue causing delayed processing of Statistics, Metrics, and Session data in the ControlOne management portal. Updates (add / change / etc) to ControlOne customer instances or network configuration changes are fully functional. Routing services are unaffected.

Major · 4 months ago · lasted about 1 hour

ControlOne routing services outage in West-2 region

There has been an issue affecting routing services identified in the ControlOne West-2 region. Cloud Gateways in this region are not routing traffic successfully. ControlOne Bridge devices that have fail open to internet available can continue operation in this state. We will update momentarily.

Minor · 4 months ago · lasted about 4 hours

Degraded Call Quality

We are currently investigating an issue causing degraded call quality for a subset of customers.

Major · 5 months ago · lasted about 4 hours

Outbound Calls are Not Going Through in Some Cases

We are currently investigating an issue affecting call completion. Some customers may not be able to make calls.

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Frequently Asked Questions

Is Cytracom down right now? What is Cytracom current status?
Cytracom seems to be up and running. We've updated the status 3 months ago.
Was Cytracom down today?
Cytracom is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Cytracom, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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