Is Cytracom Down?
Cytracom Status is Operational
Latest Cytracom Outages
Check the stats and details of the latest Cytracom outages and issues
Minor Resolved · 2 days ago · lasted 31 minutes
Delayed configuration changes for SD-WAN enabled sites
Configuration changes for SD-WAN enabled sites are delayed during an emergency maintenance task currently underway. All routing and security services are operating normally.
Minor Resolved · 12 days ago · lasted about 3 hours
Intermittent failures loading messages within Cytracom Desktop + Mobile
We are currently investigating an issue affecting messages within Cytracom Desktop and Mobile apps. The ability to make and receive calls is not affected at this time.
Minor Resolved · 19 days ago · lasted about 3 hours
ControlOne Management Portal is intermittently offline
We are investigating an issue is intermittently preventing the ControlOne Management portal from loading. Routing services are unaffected.
Minor Resolved · 24 days ago · lasted about 6 hours
Contacts and call history failing to load within Cytracom Desktop + Mobile
We are currently investigating an issue affecting contacts and call history within Cytracom Desktop and Mobile apps. The ability to make and receive calls is not affected at this time.
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Minor Resolved · 30 days ago · lasted about 7 hours
Contacts and call history failing to load within Cytracom Desktop + Mobile
We are currently investigating an issue affecting contacts and call history within Cytracom Desktop and Mobile apps. The ability to make and receive calls is not affected at this time.
Minor Resolved · about 1 month ago · lasted about 2 hours
Login attempts and existing authenticated sessions are failing
An Issue has been identified with login services. Some users may be logged out of Cytracom Desktop, Mobile Apps, and the Management portals despite using correct credentials. The source has been identified and we are monitoring the rate of attempted logins. For users that are logged in, call completion is unaffected by this issue.
Minor Resolved · about 2 months ago · lasted about 5 hours
Degraded performance of routing services
Following maintenance, a performance degradation has been identified in the East and Central regions of ControlOne. A fix has been identified and is rolling out to all aggregation points.
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