Outage in Databox

Temporary Databoard and WebApp loading delays

Resolved Minor
November 25, 2021 - Started almost 4 years ago - Lasted 4 months
Official incident page

Incident Report

Since 2:56 EDT (8:56 CET) we have been experiencing temporary Databoard loading delays. Other user interactions when navigating the WebApp can also be delayed. The issue can be identified by having Databoards and WebApp pages load indefinitely. We are already working on resolving this and will share an update soon.

Need to monitor Databox outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
MONITORING almost 4 years ago - at 11/25/2021 08:49AM

We have identified the source of the issue and successfully resolved it.

All user interactions work as expected again. Some Databoards might still take longer time to load until we clear all pending queues.

We will resolve this incident once all loading times are back to normal.

INVESTIGATING almost 4 years ago - at 11/25/2021 08:25AM

Since 2:56 EDT (8:56 CET) we have been experiencing temporary Databoard loading delays. Other user interactions when navigating the WebApp can also be delayed.

The issue can be identified by having Databoards and WebApp pages load indefinitely.

We are already working on resolving this and will share an update soon.

Latest Databox outages

Upstream Provider Service Degradation - 14 days ago
Issues with accessing Databox app - 27 days ago
Issues with Xero integration - about 1 month ago
Salesforce data source connections are currently disabled in Databox - about 1 month ago
Releasing the new feature Advanced Filtering - potential issues with using the app - about 2 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook