Outage in Databox

Issues with accessing Databox app

Resolved Major
October 07, 2025 - Started 29 days ago - Lasted about 2 hours
Official incident page

Incident Report

We've identified issues with accessing Databox app. Users might experience issues with accessing the app, reloading certain pages, moving between different pages in the app. We are looking into the matter and will keep you posted on our findings.
Components affected
Databox Web Application

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Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 10/07/2025 02:32PM

Issue has been resolved. The app can now be accessed normally.

Thank you for your patience and understanding on the matter. If you have any questions, please reach out to our Support services via chat or help@databox.com.

MONITORING 29 days ago - at 10/07/2025 02:14PM

We've addressed the matter and the app can now be accessed normally.
We're still monitoring the app accessibility.

INVESTIGATING 29 days ago - at 10/07/2025 01:09PM

We've identified issues with accessing Databox app.
Users might experience issues with accessing the app, reloading certain pages, moving between different pages in the app.

We are looking into the matter and will keep you posted on our findings.

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