Outage in Databox
Outgoing Email Delays
Resolved MajorIncident Report
We are currently investigating an issue affecting outgoing emails. This includes scheduled notifications, password reset emails, and user invitation emails.
Our team is actively working on a fix and this is our top priority. We will provide updates as the situation develops.
We apologise for the inconvenience.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 03/06/2026 05:10PM
The issue affecting outgoing emails has been resolved. Scheduled notifications, password reset emails, and user invitation emails are sending normally. We will continue monitoring.
INVESTIGATING
7 days ago - at 03/06/2026 11:14AM
We are currently investigating an issue affecting outgoing emails. This includes scheduled notifications, password reset emails, and user invitation emails.
Our team is actively working on a fix and this is our top priority. We will provide updates as the situation develops.
We apologise for the inconvenience.
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