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Outage in Databox

Syncing issues with Google Analytics 4

Resolved Minor
February 03, 2026 - Started about 2 months ago - Lasted 29 days
Official incident page

Incident Report

We are currently experiencing issues with Google Analytics 4 rate limits. As a result, the most recent data might be missing for these metrics, changing date ranges might not load the values, and issues can be present when editing reports with Google Analytics 4 metrics. We are actively working on resolving the issue and will provide updates as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 03/04/2026 09:53AM

Metric syncing is fully operational. The earlier Google Analytics 4 rate limit errors have been mitigated, and the issue is now resolved.

Thank you for your patience and understanding on the matter. If you have any questions, please reach out to our Support services via chat or help@databox.com.

MONITORING about 2 months ago - at 02/04/2026 12:15PM

Metric syncing has been re-enabled after being temporarily paused due to renewed Google Analytics 4 rate limit errors. We’ve implemented mitigations and are actively monitoring the situation to ensure continued stability.

We’ll share further updates if anything changes.

INVESTIGATING about 2 months ago - at 02/04/2026 09:53AM

We’re seeing renewed Google Analytics 4 rate limit errors, and metric syncing has been temporarily disabled as a result. Our team is actively working on the issue and will provide updates as soon as possible.

MONITORING about 2 months ago - at 02/04/2026 09:45AM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 02/03/2026 01:50PM

The issue causing Google Analytics 4 rate limit errors has been resolved, and metric syncing has been re-established. We are continuing to monitor the situation to ensure ongoing syncing stability.

INVESTIGATING about 2 months ago - at 02/03/2026 12:13PM

We are currently experiencing issues with Google Analytics 4 rate limits. As a result, the most recent data might be missing for these metrics, changing date ranges might not load the values, and issues can be present when editing reports with Google Analytics 4 metrics.

We are actively working on resolving the issue and will provide updates as soon as possible.

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