Outage in Databox

Upstream Provider Service Degradation

Resolved Minor

October 20, 2025 - Started 3 months ago - Lasted 1 day
Official incident page

Incident Report

We are aware of a reported outage impacting our upstream provider, AWS. Because our service runs on AWS we are closely monitoring for any impact. - Our service is operational and we have no confirmed impact at this time. - We are keeping watch on AWS status updates and our own systems for any signs of degraded performance or instability. We will update this page as soon as we have more information or if our service status changes.

Components affected

Databox Data & Sync Platform

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 10/21/2025 09:45AM

AWS has resolved the reported outage. Our monitoring confirms that all systems are stable and operating normally.

We’ll continue to keep an eye on performance, but no further impact is expected at this time.

MONITORING 3 months ago - at 10/20/2025 09:49AM

We are aware of a reported outage impacting our upstream provider, AWS. Because our service runs on AWS we are closely monitoring for any impact.

- Our service is operational and we have no confirmed impact at this time.
- We are keeping watch on AWS status updates and our own systems for any signs of degraded performance or instability.

We will update this page as soon as we have more information or if our service status changes.

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