Outage in Datto

Datto SaaS Protection - Hardware Maintenance

Resolved Minor
September 19, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We will be performing an emergency maintenance to Datto SaaS Protection infrastructure in the US East region on 9/19/2023 starting at 6:00PM UTC for an estimated 2 hours. During this downtime you may experience an impact to systems and related services to Datto SaaS Protection on the following pods: use1-saas-p6-esd-16 use1-saas-p6-esd-12 use1-saas-p6-esd-10 use1-saas-p6-esd-14 Subscribe to receive up-to-date notifications on future maintenance periods by visiting status.datto.com
Components affected
Datto Backupify Backups Datto Backupify SaaS Console Login Datto Backupify Seat Management Datto Backupify SaaS Protection Client Onboarding

Need to monitor Datto outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 09/19/2023 08:33PM

This incident has been resolved.

IDENTIFIED over 2 years ago - at 09/19/2023 05:59PM

We will be performing an emergency maintenance to Datto SaaS Protection infrastructure in the US East region on 9/19/2023 starting at 6:00PM UTC for an estimated 2 hours.


During this downtime you may experience an impact to systems and related services to Datto SaaS Protection on the following pods:

use1-saas-p6-esd-16
use1-saas-p6-esd-12
use1-saas-p6-esd-10
use1-saas-p6-esd-14


Subscribe to receive up-to-date notifications on future maintenance periods by visiting status.datto.com

Latest Datto outages

Datto SaaS Protection - Backup performance degradation for SharePoint services on pod 'des1-saas-p1' - 5 days ago
KaseyaOne - Error when logging into specific modules via Unified Login - 7 days ago
Datto RMM - errors may intermittently return in the UI, and features may fail to load - 8 days ago
Datto SaaS Protection - Backup performance degradation for some services on pod 'gbe2-saas-p1' - 15 days ago
VSA9 - Partial Service Disruption - US-NA1-VSA37 - 17 days ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook