Outage in DialogTech

DialogTech Platform and Call Processing Issues - 8/30/20

Resolved Minor
August 30, 2020 - Started almost 5 years ago - Lasted over 1 year
Official incident page

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Outage Details

DialogTech is currently experiencing intermittent issues with call processing. Additionally, access to the DialogTech UI may be unavailable for some users. We are investigating these issues and will provide updates as soon as we can.
Latest Updates ( sorted recent to last )
RESOLVED almost 5 years ago - at 08/31/2020 01:57PM

This issue is resolved. All systems impacted are functioning normally at this time.

MONITORING almost 5 years ago - at 08/30/2020 03:20PM

A fix has been implemented for this issue. We are currently monitoring the results.

IDENTIFIED almost 5 years ago - at 08/30/2020 02:22PM

We have associated the source of these issues to a regional outage that is impacting numerous ISPs. Currently, we are working with our partner carriers on a resolution.

INVESTIGATING almost 5 years ago - at 08/30/2020 01:49PM

DialogTech is currently experiencing intermittent issues with call processing. Additionally, access to the DialogTech UI may be unavailable for some users. We are investigating these issues and will provide updates as soon as we can.

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