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The issue is solved and all traffic back to normal levels.
As of 4:44 PM PDT corrective action is in place and we are monitoring the situation very closely to ensure that the issue is resolved
We are currently implementing the fix for the issue causing delays in transcription. Our team is working on resolving this as soon as possible.
We have identified the issue causing delays in transcription. Our team is working on resolving this as soon as possible.
We are currently investigating reports of VI transcriptions experiencing delays in loading when a call connects.
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