Dialpad Status

Resolved We are currently investigating an issue with calls not connecting

We are currently investigating this issue.

Resolved Inbound callers do not hear ringtone when dialing mobile-only users

We are currently investigating this issue.

Resolved We are investigating reports of inbound calls not connecting

We are investigating reports of inbound calls not getting through getting stuck in a queue.

Resolved Dialpad Analytics is unavailable

A cloud platform we use for analytics is currently experiencing unavailable service, which is affecting Dialpad Analytics with long load times or timeouts. We are continuing to monitor service availability and are investigating a fix.

Resolved Partial Vi Outage

The issue has been identified and a fix is in progress.

Resolved Partial Vi Outage

We are currently investigating the issue.

Resolved Google services are down

We are currently investigating a possible issue impacting service.

Resolved Vietnam Inbound call Outage

We are observing an inbound calling outage in Vietnam. We are currently working with the upstream provider to resolve the issue.

Resolved SMS issues - Unable to send messages

We are currently investigating reports of issues sending SMS messages.

Resolved Analytics unreliability

We are investigating a continuation of the analytics issue earlier today. Mitigations have been applied to reduce impact but there may still be some issues with analytics reports.