Outage in Digital Pigeon
Investigating performance issue with pickup page
Resolved Minor
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Outage Details
Components affected
Digital Pigeon Application and API ServersLatest Updates ( sorted recent to last )
This incident has been resolved. Apple Push Notifications for events within Digital Pigeon are now functioning correctly.
A fix to the Apple Push Notification issue has been deployed and we are monitoring the results.
We have identified that the issue is only affecting customers that are using Apple Push Notifications, and are working on a fix. To mitigate the issue customers can temporarily disable 'Mobile Alert' notifications in Digital Pigeon | Management | Profile | Notifications.
We are currently investigating an issue that is impacting recipients from accessing files that are sent to them.
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