Number of Incidents
0 outages
Since last incident
170 days
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Minor · 6 months ago · lasted about 2 hours
Investigating performance issue with pickup page
We are currently investigating an issue that is impacting recipients from accessing files that are sent to them.
Minor · 11 months ago · lasted about 1 hour
Some recipients reporting invalid or expired credentials when accessing sent files
After further investigation, we have narrowed down the issue and understand it only occurs when file downloads have been disabled by the sender. We are aiming to deploy a fix shortly.
Minor · 11 months ago · lasted about 3 hours
Some recipients reporting invalid or expired credentials when accessing sent files
We are currently investigating this issue.
Minor · over 1 year ago · lasted less than a minute
Issue with full custom domains
We are currently investigating an where customers that have set up full custom domains are unable to access uploads.
Minor · over 1 year ago · lasted less than a minute
Issue causing delays when accessing some customers file uploads
We are investigating an issue that's causing potential delays with accessing files
Minor · over 1 year ago · lasted 28 days
Issues preventing forwarding of files and reports of errors while accessing delivered files
An update to the application this morning has caused issues which we are identifying now.
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