Live SmartVault status. See if SmartVault is down, view recent outages, and get real-time alerts when problems start.
SmartVault is operational
IsDown pulls data from SmartVault's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 52 incidents since started monitoring SmartVault status in December 2022. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
about 1 month ago · lasted about 2 hours
We’re currently experiencing issues with email delivery. Our team is working to resolve this as quickly as possible. Thanks for your patience.
over 2 years ago · lasted 31 minutes
Due to Internet Service Provider (ISP) outages, the SmartVault Service is experiencing intermittent service interruptions and some of our customers may not be able to access the application at this time. We are working diligently to investigate t...
about 3 years ago · lasted about 2 hours
A service incident has been reported. We are working diligently to investigate the reported incident, and we apologize to those customers that may be impacted. We will provide an update as soon as we have more information.
We've tracked and collected 52 incidents since started monitoring SmartVault status
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Julianna
For my coworkers and I the Loading, please wait page is all were able to access for the last several hours.
Barbara
When I open my notes, entries are blank.
Melanie
Spins after entering in Logon info.
Lisa
portal wont load. Main page after sign in
DJ
Won't log me in, stuck on "Loading, please wait...". Tried 2 different computers and phone multiple times, nothing worked.
Jason
Page won't load after sign in
Eric
Stuck on Loading, please wait... after trying to sign in.. has been down all weekend
Jane
not able to log in - keeps saying it is loading
ed
says "loading" after entering signon and password
rich
have not been able to login since yesterday
kris
Can't open the page. Ttried all browsers,
Lisa
Cant log in to main portal .. wont load.
David
It isn't loading and opening to the main page
All Third-Party Status Pages in One Dashboard
Services commonly monitored together with SmartVault
SmartVault isn't down. You can check SmartVault status and incident details on the top of the page. IsDown continuously monitors SmartVault official status page every few minutes. In the last 24 hours, there were 0 outages reported.
SmartVault is currently operational. You can check SmartVault status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of SmartVault being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the SmartVault official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
SmartVault last outage was on April 23, 2025 with the title "Two Factor Authentication Outage"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor SmartVault and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor SmartVault with maximum flexibility
IsDown monitors SmartVault for major outages. A major outage is when SmartVault experiences a critical issue that severely affects one or more services/regions. When SmartVault marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors SmartVault status page for minor outages. A minor outage is when SmartVault experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in SmartVault status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
SmartVault publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors SmartVault and all their 24 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
SmartVault and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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