SmartVault Status. Is SmartVault Down?

Check if SmartVault is down, recent outages, user-reported issues, and outages map.

Is SmartVault down right now? What's the current status?

SmartVault is working normally

Having problems with SmartVault?

 

SmartVault service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more SmartVault status data.

SmartVault Outage Map

View SmartVault Outage Reports Map

Recent SmartVault Outages and Downtime History

IsDown has tracked 52 incidents since started monitoring SmartVault status in December 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Apr 23, 2025
05:35 PM EDT
 Major Two Factor Authentication Outage about 2 hours
Dec 05, 2022
03:47 PM EST
 Major Intermittent Disruption - ISP Outage 31 minutes
Apr 11, 2022
06:31 PM EDT
 Minor A service incident has been reported about 2 hours
Nov 19, 2020
05:54 PM EST
 Minor SmartVault Service Disruption 10 minutes
Apr 03, 2020
05:15 PM EDT
 Minor SmartVault Intermittent Disruption about 2 hours
Mar 19, 2020
11:30 AM EDT
 Minor Intermittent Delays of SmartVault Upload/Download Notifications about 5 hours
Mar 05, 2020
07:03 PM EST
 Minor QuickBooks Desktop Integration Issue 4 days
Oct 02, 2019
04:22 PM EDT
 Minor Intermittent Disruption - SmartVault Dashboard about 2 hours
Aug 28, 2018
03:07 PM EDT
 Minor Connectivity Issues with SmartVault about 3 hours
Jul 24, 2018
06:14 PM EDT
 Minor SmartVault Service is Offline 21 minutes
Sign up to check more outage history

SmartVault problems reported by users

  • Cannot add new clients. Error message says "The database failed to perform the requested operation"

  • I logged on twice and it just shows the Smart Vault logo. I also refreshed and no change

  • For my coworkers and I the Loading, please wait page is all were able to access for the last several hours.

  • When I open my notes, entries are blank.

  • Spins after entering in Logon info.

  • SmartVault Portal

    portal wont load. Main page after sign in

  • Won't log me in, stuck on "Loading, please wait...". Tried 2 different computers and phone multiple times, nothing worked.

  • Page won't load after sign in

  • Stuck on Loading, please wait... after trying to sign in.. has been down all weekend

  • not able to log in - keeps saying it is loading

  • says "loading" after entering signon and password

  • have not been able to login since yesterday

  • Can't open the page. Ttried all browsers,

  • Cant log in to main portal .. wont load.

  • Online Components

    It isn't loading and opening to the main page

SmartVault status page - All services & components

Component Status
Online Components OK
Desktop Client Components OK
Third Party Service OK
Support OK

SmartVault Related Services & Alternatives

Services commonly monitored together with SmartVault and alternatives

Slack

Slack

OK
0 incidents in the last 30 days
Zoom

Zoom

MAINTENANCE
0 incidents in the last 30 days
Microsoft Office 365

Microsoft Office 365

OK
0 incidents in the last 30 days
AWS

AWS

OK
0 incidents in the last 30 days
Cloudflare

Cloudflare

MINOR
0 incidents in the last 30 days
SendGrid

SendGrid

OK
0 incidents in the last 30 days
Cisco Duo

Cisco Duo

OK
0 incidents in the last 30 days
Mailprotector

Mailprotector

OK
0 incidents in the last 30 days
QuickBooks

QuickBooks

OK
0 incidents in the last 30 days
SMTP2GO

SMTP2GO

OK
0 incidents in the last 30 days
White Label Communications

White Label Communications

OK
0 incidents in the last 30 days
Microsoft Azure

Microsoft Azure

OK
0 incidents in the last 30 days
Bentley Systems

Bentley Systems

OK
0 incidents in the last 30 days
Autodesk

Autodesk

OK
0 incidents in the last 30 days
Datto

Datto

MAJOR
0 incidents in the last 30 days

Document management and secure storage service with features for file sharing, electronic document preview, search functionality, and integration with Bill.com.

Monitoring SmartVault since December 2022

Tracking 24 SmartVault services and regions

1 incident in 2025

SmartVault outages in the last 28 days

September 2025 - October 2025
Sun
Mon
Tue
Wed
Thu
Fri
Sat
7
8
9
10
11
12
13
Sep 13, 2025
No Outages
14
Sep 14, 2025
No Outages
15
Sep 15, 2025
No Outages
16
Sep 16, 2025
No Outages
17
Sep 17, 2025
No Outages
18
Sep 18, 2025
No Outages
19
Sep 19, 2025
No Outages
20
Sep 20, 2025
No Outages
21
Sep 21, 2025
No Outages
22
Sep 22, 2025
No Outages
23
Sep 23, 2025
No Outages
24
Sep 24, 2025
No Outages
25
Sep 25, 2025
No Outages
26
Sep 26, 2025
No Outages
27
Sep 27, 2025
No Outages
28
Sep 28, 2025
No Outages
29
Sep 29, 2025
No Outages
30
Sep 30, 2025
No Outages
1
Oct 01, 2025
No Outages
2
Oct 02, 2025
No Outages
3
Oct 03, 2025
No Outages
4
Oct 04, 2025
No Outages
5
Oct 05, 2025
No Outages
6
Oct 06, 2025
No Outages
7
Oct 07, 2025
No Outages
8
Oct 08, 2025
No Outages
9
Oct 09, 2025
No Outages
10
Oct 10, 2025
No Outages
11

Number of Incidents

0 issues

Last incident

170 days ago

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Frequently Asked Questions

Is SmartVault down today?

SmartVault isn't down. You can check SmartVault status and incident details on the top of the page. IsDown continuously monitors SmartVault official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current SmartVault status?

SmartVault is currently operational. You can check SmartVault status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a SmartVault outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is SmartVault down today or just slow?

Currently there's no report of SmartVault being slow. Check on the top of the page if there are any reported problems by other users.

How are SmartVault outages detected?

IsDown monitors the SmartVault official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is SmartVault having an outage right now?

SmartVault last outage was on April 23, 2025 with the title "Two Factor Authentication Outage"

SmartVault down for everyone or just me?

How to check if SmartVault is down?

Why use IsDown to monitor SmartVault instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor SmartVault and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring SmartVault?

IsDown and DownDetector help users determine if SmartVault is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SmartVault's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about SmartVault status changes?

IsDown offers an easy way to monitor SmartVault with maximum flexibility

Major Outages Notifications

IsDown monitors SmartVault for major outages. A major outage is when SmartVault experiences a critical issue that severely affects one or more services/regions. When SmartVault marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors SmartVault status page for minor outages. A minor outage is when SmartVault experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in SmartVault status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

SmartVault publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors SmartVault and all their 24 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

SmartVault and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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