Is SmartVault Down? Check current status

Check if SmartVault is down, official outages, user-reported issues, and outages map.

Current SmartVault status

SmartVault is working normally

Updated from SmartVault official status page

SmartVault not working for you?

SmartVault service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
SmartVault Outage Map

View SmartVault Reports Map

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  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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SmartVault recent outages and downtime history

IsDown has tracked 52 incidents since started monitoring SmartVault status in December 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official SmartVault outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Apr 23, 2025
05:35 PM EDT
Major
Two Factor Authentication Outage
We’re currently experiencing issues with email delivery. Our team is working to resolve this as q...
about 2 hours
Dec 05, 2022
03:47 PM EST
Major
Intermittent Disruption - ISP Outage
Due to Internet Service Provider (ISP) outages, the SmartVault Service is experiencing intermitte...
31 minutes
Apr 11, 2022
06:31 PM EDT
Minor
A service incident has been reported
A service incident has been reported. We are working diligently to investigate the reported inci...
about 2 hours
Nov 19, 2020
05:54 PM EST
Minor
SmartVault Service Disruption
We are currently investigating this issue
10 minutes
Apr 03, 2020
05:15 PM EDT
Minor
SmartVault Intermittent Disruption
The SmartVault service is experiencing intermittent service interruptions and some of our custome...
about 2 hours
Mar 19, 2020
11:30 AM EDT
Minor
Intermittent Delays of SmartVault Upload/Download Notifications
The Automated Upload/Download Notification service is experiencing intermittent delays and some o...
about 5 hours
Mar 05, 2020
07:03 PM EST
Minor
QuickBooks Desktop Integration Issue
We are aware of a current issue with our QuickBooks Desktop integration. While we work to resolve...
4 days
Oct 02, 2019
04:22 PM EDT
Minor
Intermittent Disruption - SmartVault Dashboard
The SmartVault Dashboard (Web Portal) is experiencing intermittent service interruptions and some...
about 2 hours
Aug 28, 2018
03:07 PM EDT
Minor
Connectivity Issues with SmartVault
We are receiving reports of connectivity issues with SmartVault from several customers. The Smar...
about 3 hours
Jul 24, 2018
06:14 PM EDT
Minor
SmartVault Service is Offline
The SmartVault Service is offline. We are working diligently to resolve this disruption in servic...
21 minutes
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Be the first to know when SmartVault goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about SmartVault status

See what users are saying about SmartVault issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Cannot add new clients. Error message says "The database failed to perform the requested operation".

  • Bonnie - I logged on twice and it just shows the Smart Vault logo. I also refreshed and no change.

  • Julianna - For my coworkers and I the Loading, please wait page is all were able to access for the last several hours. .

  • Barbara - When I open my notes, entries are blank..

  • Melanie - Spins after entering in Logon info..

  • Lisa - portal wont load. Main page after sign in.

    SmartVault Portal

  • DJ - Won't log me in, stuck on "Loading, please wait...". Tried 2 different computers and phone multiple times, nothing worked. .

  • Jason - Page won't load after sign in.

  • Eric - Stuck on Loading, please wait... after trying to sign in.. has been down all weekend.

  • Jane - not able to log in - keeps saying it is loading.

  • ed - says "loading" after entering signon and password .

  • rich - have not been able to login since yesterday.

  • kris - Can't open the page. Ttried all browsers,.

  • Lisa - Cant log in to main portal .. wont load. .

  • David - It isn't loading and opening to the main page.

    Online Components

Users who monitor SmartVault status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with SmartVault. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

Slack

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MINOR
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OK
Microsoft Office 365

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OK
AWS

AWS

OK
Cloudflare

Cloudflare

MINOR
SendGrid

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OK
Cisco Duo

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OK
Mailprotector

Mailprotector

OK
QuickBooks

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OK
SMTP2GO

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OK
White Label Communications

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OK
Microsoft Azure

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OK
Bentley Systems

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OK
Autodesk

Autodesk

OK
Datto

Datto

MAJOR
View all services Start Monitoring Your Dependencies

Document management and secure storage service with features for file sharing, electronic document preview, search functionality, and integration with Bill.com.

Monitoring SmartVault since December 2022

Tracking 24 SmartVault services and regions

Need help? Try here:
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Support at website.
Check their status page.

1 incident in 2025

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How to monitor the status of SmartVault and all your dependencies?

IsDown is a status page aggregator that monitors if SmartVault and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when SmartVault, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors SmartVault?

IsDown monitors SmartVault health in almost real-time

Every few minutes we go to the status page of SmartVault (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of SmartVault's 24 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in SmartVault, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from SmartVault and other services.

One status page to monitor all your external dependencies

What you get when monitoring SmartVault with IsDown

Track SmartVault incidents and downtimes by severity

IsDown checks SmartVault official status page for major/minor outages or downtimes. A major outage is when SmartVault experiences a critical issue that severely affects one or more services/regions. A minor incident is when SmartVault experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a SmartVault outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with SmartVault

SmartVault and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of SmartVault outages and downtimes

IsDown collects all information from the outages published in SmartVault status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming SmartVault maintenance events

SmartVault publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the SmartVault outages that impact your business

IsDown monitors SmartVault and all their 24 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor SmartVault but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor SmartVault and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor SmartVault and all your external dependencies in real-time

Get notified imediatelly when there's an issue with SmartVault or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from SmartVault and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with SmartVault or other services

Send outage information from SmartVault and other services to your tools

IsDown integrates with 20+ tools. Connect the status of SmartVault and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from SmartVault and other services to your tools

Share SmartVault status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is SmartVault down?'

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Share SmartVault status in your status page

SmartVault Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect SmartVault outages, IsDown monitors SmartVault's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official SmartVault status page monitoring with real-time incident details.
Monitor 4,522+ services including SmartVault in a single dashboard.
Instant SmartVault outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of SmartVault official status and user-reported issues.
Maintenance feed for SmartVault
Granular alerts filtering by SmartVault components and regions.
Start Monitoring SmartVault with IsDown

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Frequently Asked Questions

Is SmartVault down today?

SmartVault isn't down. You can check SmartVault status and incident details on the top of the page. IsDown continuously monitors SmartVault official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current SmartVault status?

SmartVault is currently operational. You can check SmartVault status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a SmartVault outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is SmartVault down today or just slow?

Currently there's no report of SmartVault being slow. Check on the top of the page if there are any reported problems by other users.

How are SmartVault outages detected?

IsDown monitors the SmartVault official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is SmartVault having an outage right now?

SmartVault last outage was on April 23, 2025 with the title "Two Factor Authentication Outage"

How to check if SmartVault is down?

Why use IsDown to monitor SmartVault instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor SmartVault and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring SmartVault?

IsDown and DownDetector help users determine if SmartVault is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SmartVault's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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