Outage in Digital Pigeon

Australian file servers incorrectly marked as 'Deceptive' by Google

Resolved Minor

February 22, 2022 - Started almost 3 years ago - Lasted about 1 month
Official incident page

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Outage Details

Attempted access to files on Oceana servers are currently being blocked by Google chrome and incorrectly flagged as ‘phishing’ which is not the case. We are investigating with google and working on mitigation now. It is safe to use the 'visit website' under the 'More Details' section. Current workarounds right now are: - Upload to another region (ie US West) - Enable 'Cloudfront Optimized Routes Downloads' in settings if possible

Components affected

Digital Pigeon Oceania File Servers Digital Pigeon Application and API Servers

Latest Updates ( sorted recent to last )

MONITORING almost 3 years ago - at 02/22/2022 04:27AM

We have now been delisted by Google, we're still monitoring the situation but warnings have ceased.

INVESTIGATING almost 3 years ago - at 02/22/2022 02:39AM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 02/22/2022 02:35AM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 02/22/2022 02:35AM

Attempted access to files on Oceana servers are currently being blocked by Google chrome and incorrectly flagged as ‘phishing’ which is not the case. We are investigating with google and working on mitigation now. It is safe to use the 'visit website' under the 'More Details' section.

Current workarounds right now are:
- Upload to another region (ie US West)
- Enable 'Cloudfront Optimized Routes Downloads' in settings if possible

Latest Digital Pigeon outages

API response errors - about 1 year ago

Investigating performance issue with pickup page - over 1 year ago

Some recipients reporting invalid or expired credentials when accessing sent files - about 2 years ago

Issue with full custom domains - over 2 years ago

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