Outage in DigitalOcean

App Platform in SGP1

Resolved Minor
April 02, 2024 - Started 29 days ago - Lasted about 1 hour
Official incident page

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Outage Details

As of 14:27 UTC, our Engineering team has investigated and identified the root cause of an issue with our App Platform service in the SGP1 region. At this time, a subset of Apps in SGP1 are offline. Users can redeploy their App(s), which will bring them back online. For users who do not immediately redeploy, our Engineering team is working to do so, to bring the impacted Apps back online. We will provide an update as soon as we have additional information.
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 04/02/2024 04:15PM

As of 16:00 UTC, our Engineering team has confirmed full resolution of App platform service in SGP1 region.

If you continue to experience problems, please open a ticket with our support team from your Cloud Control Panel. Thank you for your patience and we apologize for any inconvenience.

MONITORING 29 days ago - at 04/02/2024 03:42PM

As of 15:35 UTC, our Engineering team has successfully redeployed all the impacted apps in the SGP1 region. We are actively monitoring the situation and will provide an update once the incident has been fully resolved. Thank you for your patience and we apologize for the inconvenience.

INVESTIGATING 29 days ago - at 04/02/2024 02:55PM

As of 14:27 UTC, our Engineering team has investigated and identified the root cause of an issue with our App Platform service in the SGP1 region. At this time, a subset of Apps in SGP1 are offline. Users can redeploy their App(s), which will bring them back online.

For users who do not immediately redeploy, our Engineering team is working to do so, to bring the impacted Apps back online.

We will provide an update as soon as we have additional information.

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