DigitalOcean Status

Resolved Billing page on the Cloud Panel

Our Engineering team is investigating an issue with Billing page for Teams on the Cloud Control Panel. During this time, users on Team accounts may experience errors while accessing the Billing page. We apologize for the inconvenience and will share an update once we have more information.

Resolved Support Portal Unavailable

Our Engineering team has identified an issue with the backend provider servicing our Support Portal. At this time, users are unable to log into the Support Portal to submit new tickets, update existing tickets, or otherwise interact with the Support Portal. We understand how vital it is to be able to reach the Support team and we are monitoring this situation closely. We will share updates as we have more information. Thank you for your patience.

Resolved Issue Accessing DigitalOcean Control Panel Using Google Authentication

Our Engineering team identified an issue with accessing the DigitalOcean Control Panel using Google authentication, however they have since implemented a fix to resolve the issue, and are monitoring the situation. We will post an update as soon as the issue is fully resolved.

Resolved Managed Databases Connection Parameters in Control Panel

Our Engineering team is investigating an issue with Control Panel in Manage Database. During this time password does not appear in connection detail after creating a Redis cluster. We apologize for the inconvenience and will share an update once we have more information.

Resolved SSL Certificate creation

Our Engineering team is investigating an issue with our Let's Encrypt SSL certificates. During this time, you may experience issues with creating SSL certificates for Load Balancers and Spaces. We apologize for the inconvenience and will share an update once we have more information.

Resolved Spaces API Availability Drop in SGP1 Region

Our Engineering team is investigating an issue with Spaces in our SGP1 region. During this time you may experience issues with accessing Spaces and see timeout errors. We apologize for the inconvenience and will share an update once we have more information.

Resolved Cloud Control Panel and API

Our Engineering team is currently investigating an issue impacting our Cloud Control Panel and API. During this time, users may experience errors when trying to access the Cloud Control Panel at https://cloud.digitalocean.com/ or when trying to use the public API at api.digitalocean.com. We apologize for any inconvenience, and we'll share more information as soon as it's available.

Resolved Spaces availability in SGP1

Our Engineering team is investigating an issue with Spaces availability in our SGP1 region. During this time you may experience an increased error rate when using the Spaces system. We apologize for the inconvenience and will share an update once we have more information.

Resolved Spaces availability in AMS3

Our Engineering team is investigating an issue with Spaces availability in our AMS3 region. During this time you may experience an increased error rate when using the Spaces system. We apologize for the inconvenience and will share an update once we have more information.

Resolved Spaces Availability in SGP1 Region

Our engineering team is investigating an issue with Spaces in our SGP1 region. During this time a subset of users may see errors accessing or managing their Spaces in the region. We apologize for the inconvenience and will share an update once we have more information.