Check if Cloudways is down, official outages, user-reported issues, and outages map.
Cloudways is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Cloudways status data.
IsDown has tracked 432 incidents since started monitoring Cloudways status in January 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 06, 2025
09:39 PM EDT
|
Minor
We’re currently experiencing some performance delays on the platform’s user interface. Our team i...
|
about 15 hours |
Sep 29, 2025
07:48 AM EDT
|
Minor
We are currently aware of an issue affecting the visibility of servers within the account dashboa...
|
about 3 hours |
Sep 11, 2025
01:10 PM EDT
|
Minor
Rackspace is currently facing issues with accessing webmail along with minor delays in email deli...
|
about 23 hours |
Sep 09, 2025
01:00 AM EDT
|
Minor
We are experiencing intermittent failures and latency with DNS resolution in several regions. Us...
|
about 17 hours |
Sep 08, 2025
12:01 PM EDT
|
Minor
We are currently aware of an issue with our upstream provider, Vultr, in the Seoul region. As a r...
|
about 13 hours |
Aug 29, 2025
04:18 AM EDT
|
Minor
We are actively investigating an issue with the Elastic Email service that is causing an inconven...
|
about 9 hours |
Aug 24, 2025
09:03 AM EDT
|
Minor
Object Cache Pro feature is facing issues due to plugin's API outage. You might not be able to en...
|
about 5 hours |
Aug 20, 2025
12:55 PM EDT
|
Major
Rackspace is currently facing issues with webmail login and Control Panel access resulting in una...
|
about 7 hours |
Aug 19, 2025
04:50 AM EDT
|
Minor
Our engineering team is actively investigating an issue with the "Add Application" and "service u...
|
about 6 hours |
Aug 06, 2025
08:21 AM EDT
|
Minor
We're currently experiencing a technical issue affecting some platform features, including the Mo...
|
about 2 hours |
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Robert - Cannot access panel or status page. Incredible >3 minute load times..
Marc - 2 websites down. Cloudways website maintenance.
Dev - Autonomous servers appear to be down, with sites showing cached versions but unable to access admin..
Amit - Unable to login to cloudways portal. Is the server/website down?.
Kathy - We have our wordpress website there and I'm getting SSL errors. Cannot reach anything..
Anatolis - login process just loops over and over.
Matty - Same problem here redirect on the login to dashboard..
Matthew - login process just loops over and over.
Jes - Cannot access dashboard. Just keeps redirecting..
Zoe - Can't log in to the Dashboard after server issues yesterday.
James - Can't login to their dashboard.
Amine - cloudways platform won't open. it's a loop between sign in and platform.
Ashin - Can enter cloudways. server 503.
Anonymous - Site reports I'm rate limited, however Cloudflare is reporting to me: "it’s most likely an issue with the web server you were trying to reach.".
CHristopher - it says DNS_PROBE_FINISHED_NXDOMAIN can't open the site.
John - unable to log into control panel, it starts to load, then I get redirected to https://unifiedauth/?token=xxxxxx.
Geri - Does not load servers and applications.
Alex - Cant load cloudways site on any browser.
Neil - Unable to login to dashboard, sites are unresponsive..
Debbie - Unable to log in - says oops something went wrong try again. .
alejo - cant login, user hash does not work.
Component | Status |
---|---|
Cloudways Home | OK |
Cloudways Cloud Platform Console | OK |
Cloudways Cloud Platform Service | OK |
Cloudways Support | OK |
Cloudways API | OK |
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Cut "is it down?" tickets by 80%
IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.
Cloud hosting management platform that simplifies deploying, monitoring, and managing high-performance applications on multiple cloud infrastructures with round-the-clock support and an integrated API.
Monitoring Cloudways since January 2021
Tracking 5 Cloudways services and regions
45 incidents in 2025
Cloudways isn't down. You can check Cloudways status and incident details on the top of the page. IsDown continuously monitors Cloudways official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Cloudways is currently operational. You can check Cloudways status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Cloudways being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Cloudways official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Cloudways last outage was on October 06, 2025 with the title "Cloudways Platform | UI Performance Delays"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Cloudways and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Cloudways is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Cloudways's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor Cloudways with maximum flexibility
IsDown monitors Cloudways for major outages. A major outage is when Cloudways experiences a critical issue that severely affects one or more services/regions. When Cloudways marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Cloudways status page for minor outages. A minor outage is when Cloudways experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Cloudways status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Cloudways publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Cloudways and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Cloudways and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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