Cloudways is having a major outage
Updated
Join companies like Adobe, Coursera, and Glassdoor that use IsDown to monitor their vendors.
We are currently facing issues where some of the Rackspace Server IP addresses have been blocked by Spamcop and Microsoft. Our team is actively working with Rackspace to resolve this matter as soon...
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Robert
2 months agoCannot access panel or status page. Incredible >3 minute load times.
Marc
7 months ago2 websites down. Cloudways website maintenance
Dev
8 months agoAutonomous servers appear to be down, with sites showing cached versions but unable to access admin.
Amit
8 months agoUnable to login to cloudways portal. Is the server/website down?
Kathy
8 months agoWe have our wordpress website there and I'm getting SSL errors. Cannot reach anything.
Anatolis
9 months agologin process just loops over and over
Matty
9 months agoSame problem here redirect on the login to dashboard.
Matthew
9 months agologin process just loops over and over
Jes
9 months agoCannot access dashboard. Just keeps redirecting.
Zoe
9 months agoCan't log in to the Dashboard after server issues yesterday
James
9 months agoCan't login to their dashboard
Amine
9 months agocloudways platform won't open. it's a loop between sign in and platform
Ashin
9 months agoCan enter cloudways. server 503
Anonymous
10 months agoSite reports I'm rate limited, however Cloudflare is reporting to me: "it’s most likely an issue with the web server you were trying to reach."
CHristopher
10 months agoit says DNS_PROBE_FINISHED_NXDOMAIN can't open the site
John
10 months agounable to log into control panel, it starts to load, then I get redirected to https://unifiedauth/?token=xxxxxx
Geri
10 months agoDoes not load servers and applications
Alex
10 months agoCant load cloudways site on any browser
Neil
10 months agoUnable to login to dashboard, sites are unresponsive.
Debbie
12 months agoUnable to log in - says oops something went wrong try again.
alejo
about 1 year agocant login, user hash does not work
IsDown has tracked 402 incidents since started monitoring Cloudways status in January 2021.
7 days ago · lasted about 5 hours
We are currently experiencing performance issues that are affecting the operations of our platform. Our team is actively investigating the root cause of these slow operations to restore normal functionality as soon as possible. More details
9 days ago · lasted about 4 hours
We have identified certain issues impacting operations on our platform (https://platform.cloudways.com) and our Engineering team is actively investigating the matter as a priority. We deeply regret any inconvenience this may have caused and apprec... More details
We've tracked and collected 402 incidents since started monitoring Cloudways status
Monitoring 5 Cloudways services and regions
15 incidents in 2025
Number of Incidents
6 issues
Last incident
5 days ago
Why teams choose IsDown:
14-day free trial • No credit card required
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
Cloudways is down. You can check Cloudways status and incident details on the top of the page. IsDown continuously monitors Cloudways official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Cloudways seems to be having problems. You can check Cloudways status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Cloudways might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Cloudways official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Cloudways last outage was on April 11, 2025 with the title "Partial Rackspace Email Delivery Disruption - – Microsoft and SpamCop Blacklisting"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Cloudways and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Cloudways with maximum flexibility
IsDown monitors Cloudways for major outages. A major outage is when Cloudways experiences a critical issue that severely affects one or more services/regions. When Cloudways marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Cloudways status page for minor outages. A minor outage is when Cloudways experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Cloudways status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Cloudways publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Cloudways and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Cloudways and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
The data and notifications you need, in the tools you already use.
14-day free trial · No credit card required · No code required