Outage in Cloudways
Autonomous: Partial Service Degradation – London Region
Resolved MajorIncident Report
Summary AI Generated
Cloudways Autonomous applications in the London region experienced connectivity issues for approximately 24 hours due to a disruption originating from an upstream infrastructure provider. The incident affected application availability in that region while Cloudways coordinated with the provider on a resolution. The issue was fully resolved on October 21, 2026.
Some Cloudways Autonomous applications hosted in the London region may be experiencing temporary connectivity issues due to a partial disruption. Our team is actively working with the infrastructure provider to restore full stability as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 10/21/2026 07:15AM
We apologize for the inconvenience. The issue has been resolved. If you continue to experience any related issues, please contact our support team
IDENTIFIED
11 days ago - at 10/20/2026 10:05AM
The issue has been identified as originating from our upstream provider in the London region. We are in close coordination with their team as they work on a resolution. We will provide further updates here as more information becomes available. We apologize for any inconvenience caused.
INVESTIGATING
11 days ago - at 10/20/2026 07:29AM
Some Cloudways Autonomous applications hosted in the London region may be experiencing temporary connectivity issues due to a partial disruption. Our team is actively working with the infrastructure provider to restore full stability as quickly as possible.
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