Is DigitalOcean Support Center Down? Current Status & Real-time Updates

Check if DigitalOcean Support Center is down, recent outages, user-reported issues, and outages map.

DigitalOcean Support Center status - Is it down right now?

DigitalOcean Support Center is working normally

Last checked from DigitalOcean's status page

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DigitalOcean Support Center not working today?

DigitalOcean Support Center outages and problems reported today

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Recent DigitalOcean Support Center Outages and Downtime History

IsDown has tracked 3 incidents for DigitalOcean Support Center since started monitoring DigitalOcean status in April 2020. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Jul 30 2025

    19 days ago · lasted 38 minutes

    Our Engineering team is investigating an issue with our DigitalOcean Support Ticket Portal. At this time, users may not be able to submit new tickets or view currently opened tickets at https://cloudsupport.digitalocean.com/s/. We apologize for t...

  • Jul 17 2025

    about 1 month ago · lasted about 6 hours

    As of 9:23 UTC, our Engineering team is currently investigating an issue with our Support Contact Form, which users use when they are unable to log into their accounts to submit support tickets, located here: https://www.digitalocean.com/company/c...

  • Jun 14 2025

    2 months ago · lasted about 1 hour

    Our Engineering team is investigating an issue with our Support Portal. During this time, users will be unable to access the Support Portal at https://cloudsupport.digitalocean.com/. We are aware of this issue and our Engineers are working with ou...

  • Apr 2020 ...
    IsDown started monitoring DigitalOcean status

    We've tracked and collected 3 incidents for DigitalOcean Support Center since started monitoring DigitalOcean status

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DigitalOcean Support Center problems reported by users

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Frequently Asked Questions

Is DigitalOcean Support Center down today?

DigitalOcean Support Center isn't down. You can check DigitalOcean Support Center status and incident details on the top of the page. IsDown continuously monitors DigitalOcean Support Center official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current DigitalOcean Support Center status?

DigitalOcean Support Center is currently operational. You can check DigitalOcean Support Center status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a DigitalOcean Support Center outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is DigitalOcean Support Center down today or just slow?

Currently there's no report of DigitalOcean Support Center being slow. Check on the top of the page if there are any reported problems by other users.

How are DigitalOcean Support Center outages detected?

IsDown monitors the DigitalOcean Support Center official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is DigitalOcean Support Center having an outage right now?

DigitalOcean Support Center last outage was on July 30, 2025 with the title "Support Ticket Portal"

DigitalOcean down for everyone or just me?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about DigitalOcean status changes?

IsDown offers an easy way to monitor DigitalOcean with maximum flexibility

Major Outages Notifications

IsDown monitors Support Center for major outages. A major outage is when Support Center experiences a critical issue that severely affects one or more services/regions. When DigitalOcean marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors DigitalOcean status page for minor outages. A minor outage is when Support Center experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in DigitalOcean status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

DigitalOcean publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors DigitalOcean and all their 202 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

DigitalOcean and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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