Outage in DigitalOcean
Customer Support Ticket Portal
Resolved Major
Need to monitor DigitalOcean outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including DigitalOcean, and never miss an outage again.
Start Free Trial
Outage Details
Our Engineering team is investigating an issue with our Support Portal. During this time, users will be unable to access the Support Portal at https://cloudsupport.digitalocean.com/. We are aware of this issue and our Engineers are working with our vendor to resolve this.
As a temporary workaround, users may still contact us via the form here: https://www.digitalocean.com/company/contact/support
Thank you for your patience. We will post an update as soon as further information becomes available.
Components affected
DigitalOcean Support CenterLatest Updates ( sorted recent to last )
RESOLVED
29 days ago - at 06/14/2025 03:31PM
Our Engineering team has confirmed the full resolution of the issue impacting the ticket creation via the Support Portal. Customers should now be able to create tickets from within the Cloud Panel here: https://cloudsupport.digitalocean.com/
We sincerely apologize and thank you for your patience as we worked through this issue with our vendor. In case of any questions or concerns, please open a ticket with our Support team.
INVESTIGATING
29 days ago - at 06/14/2025 02:37PM
Our Engineering team is investigating an issue with our Support Portal. During this time, users will be unable to access the Support Portal at https://cloudsupport.digitalocean.com/. We are aware of this issue and our Engineers are working with our vendor to resolve this.
As a temporary workaround, users may still contact us via the form here: https://www.digitalocean.com/company/contact/support
Thank you for your patience. We will post an update as soon as further information becomes available.
Latest DigitalOcean outages
New Kubernetes Clusters GPU Nodes - 2 days ago
Managed Database Provisioning and App Platform - 5 days ago
Managed Database Provisioning and App Platform - 11 days ago
Creating Agents with Attached Knowledge Base - 11 days ago
SSL/TLS Handshake Failures in FRA1 & SFO3 - 11 days ago
Be the First to Know When Vendors Go Down
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4400 services available
Integrations with
