Outage in DocuSign

Some CLM customers may be unable to access reporting (IM-39684)

Resolved Minor
April 06, 2024 - Started 26 days ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
DocuSign NA21
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 04/07/2024 06:03PM

The incident has been resolved. Outage duration and incident timelines are subject to revision pending the results of any related investigation.

MONITORING 25 days ago - at 04/07/2024 04:50PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 25 days ago - at 04/07/2024 11:10AM

We are continuing to work on a fix for this issue.

IDENTIFIED 25 days ago - at 04/07/2024 04:33AM

We are continuing to work on a fix for this issue.

IDENTIFIED 25 days ago - at 04/07/2024 03:27AM

We are continuing to work on a fix for this issue.

IDENTIFIED 25 days ago - at 04/07/2024 02:12AM

We are continuing to work on a fix for this issue.

IDENTIFIED 25 days ago - at 04/07/2024 12:54AM

We are continuing to work on a fix for this issue.

IDENTIFIED 25 days ago - at 04/06/2024 11:14PM

We are continuing to work on a fix for this issue.

IDENTIFIED 26 days ago - at 04/06/2024 09:18PM

We are continuing to work on a fix for this issue.

IDENTIFIED 26 days ago - at 04/06/2024 08:43PM

We are continuing to work on a fix for this issue.

IDENTIFIED 26 days ago - at 04/06/2024 08:14PM

We are continuing to work on a fix for this issue.

IDENTIFIED 26 days ago - at 04/06/2024 07:53PM

We are continuing to work on a fix for this issue.

IDENTIFIED 26 days ago - at 04/06/2024 06:57PM

We are continuing to work on a fix for this issue.

IDENTIFIED 26 days ago - at 04/06/2024 06:13PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 26 days ago - at 04/06/2024 05:46PM

We are currently investigating this issue.

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