Outage in DonorPerfect

DonorPerfect - Constant Contact Connection Issue

Resolved Minor
January 12, 2023 - Started over 2 years ago - Lasted 1 day
Official incident page

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Outage Details

Our team is investigating an issue where the Constant Contact integration is presenting a "Constant Contact Credentials Invalid" message. No action is necessary at this time, while we investigate. We apologize for this inconvenience, and we're working hard to resolve this issue.
Components affected
DonorPerfect
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/13/2023 07:49PM

Thank you for your patience. This incident has been resolved.

If you did change your Constant Contact password you will have to update it in DonorPerfect and wait 24 hours for it to sync. We apologize for any inconvenience this may have caused.

MONITORING over 2 years ago - at 01/12/2023 06:25PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 01/12/2023 04:01PM

Our team is investigating an issue where the Constant Contact integration is presenting a "Constant Contact Credentials Invalid" message. No action is necessary at this time, while we investigate. We apologize for this inconvenience, and we're working hard to resolve this issue.

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