Is DonorPerfect Down?

Live DonorPerfect status. See if DonorPerfect is down, view recent outages, and get real-time alerts when problems start.

DonorPerfect current status

Updated a few minutes ago

DonorPerfect is operational

IsDown pulls data from the official status page every few minutes and collects user-reported DonorPerfect issues.
Refresh the page to see the latest updates.

DonorPerfect incident history

IsDown has tracked 131 incidents since started monitoring DonorPerfect downtimes in February 2022. We are also collecting data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Apr 24 2025
    Performance Slowness

    20 days ago · lasted about 3 hours

    We are currently investigating some slowness and timeout errors when completing tasks in DonorPerfect. We are working hard to identify and fix the issue. Thank you for your patience and understanding. We will keep you updated here!

  • Apr 23 2025

    Our email delivery provider is currently investigating an issue where some emails are not being delivered. This includes emails from DonorPerfect, Online Forms and ReadySetAuction, including MFA emails, password resets, receipts, and other system-...

  • Apr 22 2025
    Errors Logging into DonorPerfect

    22 days ago · lasted 32 minutes

    We are currently investigating an issue affecting the ability to login to DonorPerfect without error for some clients. Your Online Forms should be still continuing to process without interruption. This is a high priority and we apologize for any ...

  • Feb 2022 ...
    IsDown started monitoring DonorPerfect status

    We've tracked and collected 131 incidents since started monitoring DonorPerfect status

Sign up and check all outage history

DonorPerfect user-reported issues in the last 24 hours

This chart displays the number of user-reported DonorPerfect problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

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Latest user comments about DonorPerfect issues

  • M

    Madison

    Extremely slow. Can't get into batches to process donations or access donor profiles.

  • G

    Ginny

    Will not load. Getting stuck on "authenticating user" screen.

  • K

    Kristina

    I am trying to login and have requested the authentication code twice. I have not received either. It is not in my Junk/SPAM folder either. Please help - I need to login. Thank you

  • K

    Karrie

    Slow. Not loading tables such as gift lists within donor records

  • S

    Sydney

    Not sending gift email, slow

  • A

    Alex

    Other screens on donor profiles (gifts, pledges, etc) extremely slow to open/won't open (just spinning wheel).

  • E

    Emily

    After I sign in, it just keeps loading without ever loading.

  • M

    Madison

    Super slow with entering and processing batches.

  • S

    sue

    website not letting me logon. white screen - continuous loading

  • E

    EMY

    no pages will load fully

  • A

    Andrew

    Page not loading. Have internet access, but this page perpetually is in the loading phase and then times out.

  • C

    Cody

    Can't connect to site/login. Perpetual loading.

  • S

    Sarah

    I can't log in to DonorPerfect.

  • D

    Daphne

    Not loading donor profile

  • J

    Jean

    My access to donor perfect is limited to logging in and viewing and cannot edit or add new donations/donors

  • E

    Em

    Error message coming on screen. Can't check staus of support ticket created

  • D

    Doug

    not opening, can't connect to network

  • E

    EMY

    Will not pull up merge options

  • D

    Dawn

    Error 503 when trying to login

  • S

    Sara

    Getting a "HTTP Error 503. The service is unavailable" error on logging in.

  • M

    Mary

    HTTP Error 503. The service is unavailable. This has been going on since at least 3pm EST

  • D

    Donna

    Error 503 Service Unavailable

DonorPerfect outages in the last 30 days

Number of Incidents

3 issues

Last incident

20 days ago

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Having problems with DonorPerfect? What can you do?

  1. First, stay calm.

    • We know it's stressful when DonorPerfect is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.

  2. Make a quick evaluation of the impact of the DonorPerfect outage

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did DonorPerfect already acknowledge the issue? And published a status update? (You can find it in the top of the page or in DonorPerfect status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.

  3. Communicate with your team and users quickly

    • If DonorPerfect is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.

  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.

  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.

  6. Did DonorPerfect recover?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.

  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
    • Vendors usually publish post-mortem analysis reports, so keep an eye on their social media channels and website for more information.

  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

Want to be informed about DonorPerfect status changes?

IsDown offers an easy way to monitor DonorPerfect with maximum flexibility

Major Outages Notifications

IsDown monitors DonorPerfect for major outages. A major outage is when DonorPerfect experiences a critical issue that severely affects one or more services/regions. When DonorPerfect marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors DonorPerfect status page for minor outages. A minor outage is when DonorPerfect experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in DonorPerfect status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

DonorPerfect publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors DonorPerfect and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

DonorPerfect and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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Frequently Asked Questions

Is DonorPerfect down today?

DonorPerfect isn't down. You can check DonorPerfect status and incident details on the top of the page. IsDown continuously monitors DonorPerfect official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current DonorPerfect status?

DonorPerfect is currently operational. You can check DonorPerfect status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a DonorPerfect outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is DonorPerfect slow today?

Currently there's no report of DonorPerfect being slow. Check on the top of the page if there are any reported problems by other users.

How are DonorPerfect outages detected?

IsDown monitors the DonorPerfect official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last DonorPerfect outage?

DonorPerfect last outage was on April 24, 2025 with the title "Performance Slowness"

DonorPerfect not working for you? How do I know if DonorPerfect is down?

How can I check DonorPerfect status and outages?

Why use IsDown to monitor DonorPerfect instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor DonorPerfect and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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